You will need to register for a free user account with us before you can make a purchase. Please click on ‘Register’ at the top of the page and follow the prompts.
There is no need to register an account to browse, we welcome all visitors to see what we offer.
We accept the following payment modes:
- All Major Credit Cards (processed by PayPal)
- Telegraphic Transfer (Bank Wire)*See below
- PayNow or Internet Banking
Please note that we DO NOT accept Cash or Cheques as a form of payment from Singapore or international buyers.
*For Telegraphic Transfers, please arrange with your bank to pay for all the relevant bank charges, including the receiving bank charges.
After placing an order and choosing the applicable payment method during checkout, you will receive an email confirming your order together with the necessary instructions and details.
Yes! You will receive a 2% discount off your total purchase (excluding shipping charges) should you choose to pay via Telegraphic Transfer, PayNow or Internet Banking.
Payment should be made within 3 calendar days upon confirmation of the orders. If payment is not received within that period, we have the right to cancel your order or provide a new quote based on the current market price.
As required by Singapore law, purchases shipped to a Singapore address will attract a 7% Goods & Services Tax (GST).
No GST will be charged for a purchase sent to an overseas address.
Yes, provided the purchase has not already shipped. We typically take about 1-3 working days to prepare your purchase for shipment upon confirmed receipt of payment.
Any orders cancelled will be subject to a SGD20.00 processing fee.
We accept all returns. You will need to contact us within 3 working days upon receipt of your purchase to let us know. Returned purchase must be in the original condition with any accompanying item(s) (e.g. original box, certificate etc.).
Purchase not as described
If the purchase is not as described, we require you to send back to us the purchase at your own cost. Upon verifying the return is in good order, we will refund you the purchase price. Shipping charges (if any) are non-refundable.
All other returns
For all other returns, we require you to send back to us the purchase at your own cost. Upon verifying the return is in good order, we will refund you the purchase price, minus a 5% re-stocking fee. Shipping charges (if any) are non-refundable.
Due to the current COVID-19 epidemic, we regret that any customer who shows up without a prior appointment will be turned away.
We strongly encourage you to contact us through the available channels on our Contact Us page for us to address any questions you may have, including inquires on any coins or banknotes that are not available on our website.
Please take a few good photos of what you have and send them to us either through email or WhatsApp. We will reply to you as soon as we complete our assessment of your items.
We do not perform valuations at this time.
For any other enquiries, please feel free to reach out to us via our Contact Us page.